This document sets out the unequivocal commitment of VML Kids to the protection of every child who uses this platform. It is not a summary of aspirations. It is a statement of what this platform is, what it does, and what it will do without exception when the safety of a child is at stake.
This document is intended to be read plainly and understood completely. It contains no qualifications designed to limit our obligations, no language designed to soften our responsibilities, and no mechanism by which the protection of a child may be set aside in favour of any other consideration.
Section 1 Our Governing Principle
The protection of children is the absolute and non-negotiable priority of this platform. Every decision made in the design, operation, and governance of VML Kids — from its technical architecture to its staffing, from its verification procedures to its escalation pathways — is made with the best interests of the child as the primary consideration.
This principle is drawn directly from Article 3 of the United Nations Convention on the Rights of the Child (UNCRC), which requires that the best interests of the child shall be a primary consideration in all actions concerning children. On this platform, that principle is not aspirational. It is operational.
Section 2 Our Legal Framework
VML Kids is designed and operated in full accordance with the following legal frameworks, each of which informs every aspect of this platform:
2.1 The United Nations Convention on the Rights of the Child (UNCRC)
Ratified by the United Kingdom in 1991. The following Articles are of particular relevance to the operation of this platform:
- Art. 3 The best interests of the child shall be a primary consideration in all actions concerning children.
- Art. 16 Children have the right to privacy, balanced appropriately against their protection and safety.
- Art. 19 Children have the right to protection from all forms of violence, injury, abuse, neglect, maltreatment and exploitation.
- Art. 34 Children have the right to protection from all forms of sexual exploitation and sexual abuse.
- Art. 36 Children have the right to protection from all other forms of exploitation prejudicial to their welfare.
- Art. 39 Children who have been subjected to any form of harm, abuse or exploitation have the right to recovery and reintegration.
2.2 The European Convention on Human Rights (ECHR)
Incorporated into UK law by the Human Rights Act 1998. The ECHR provides the due process framework within which this platform's safeguarding and enforcement activity operates. We state plainly that the ECHR is not a constraint upon child protection. It is what makes child protection legally sustainable, procedurally robust, and defensible when challenged. A system that operates without due process is a system that will eventually be dismantled. We will not allow that to happen.
2.3 UK Child Protection Laws
The following domestic legislation governs and informs this platform's safeguarding obligations:
- Children Act 1989 — Section 17 (children in need) and Section 47 (duty to investigate where there is reasonable cause to suspect a child is suffering, or is likely to suffer, significant harm).
- Children Act 2004 — including the duty to safeguard and promote the welfare of children.
- Protection from Harassment Act 1997 — relevant to online bullying, targeted harassment and coercive conduct.
- Online Safety Act 2023 — and any subsequent amendments or guidance issued by Ofcom.
- UK GDPR & Data Protection Act 2018 — governing the collection, processing and protection of children's personal data.
Where legislation or statutory guidance is updated, amended or replaced, this platform will review and update its practices accordingly. This Statement will be reviewed at the point of any relevant legislative change in addition to its mandatory annual review.
Section 3 What This Platform Is
VML Kids is an identity-verified digital platform for children aged 3 to 17, operated within the VML ecosystem by Teravoxus Holdings Limited. Every account on this platform — child and parent or guardian — is identity-verified to government-issued document standard before access is granted. No anonymous accounts exist on this platform. No adult may hold a child account. No child account may exist without a verified, linked parent or guardian account.
The platform operates a seven-level age separation structure. Children interact only within age-appropriate environments. Platform content, communication and functionality are calibrated to each age level. Age progression is verified by a parent or guardian at every two-year threshold before access to the next level is granted.
There are no advertising networks on this platform. There is no behavioural profiling. There are no third-party tracking systems. Children's data is never sold, shared commercially, or exploited in any form.
Section 4 Our Safeguarding Architecture
This platform operates a layered safeguarding architecture designed to detect risk, escalate concerns, and act without delay. The architecture comprises the following elements:
Identity Verification
Government-issued biometric document standard. Facial recognition, chip validation and document integrity checks at registration.
Ongoing Monitoring
AI-assisted risk pattern monitoring feeds a human review queue. Algorithms flag. People decide.
Independent Safeguarding Panels
Qualified professionals, independent of platform management, with genuine authority to act and refer directly to statutory authorities.
Encrypted Safeguarding Channels
End-to-end encrypted direct access to Childline, the NSPCC, and the platform's own safeguarding team.
4.1 Identity Verification
All accounts — child and adult — are verified to government-issued biometric document standard prior to activation. Facial recognition, biometric chip validation, and document integrity checks are applied at registration. Any failure of these checks — including where a document appears valid but biometric data does not match, or where a document shows signs of tampering — triggers an immediate account freeze and escalation to the human review queue.
Where checks produce evidence consistent with deliberate document fraud — including the substitution of a photograph in a genuine document — this constitutes a critical alert. The account is frozen immediately, an escalation package is generated automatically, and the matter is referred without delay to the platform's independent safeguarding panel.
4.2 Ongoing Monitoring
Public communications on the platform are subject to AI-assisted risk pattern monitoring. This monitoring does not replace human judgement. Flags generated by automated monitoring enter a human review queue and are assessed by trained safeguarding staff before any action is taken. Algorithms do not make safeguarding decisions on this platform. People do.
4.3 Independent Safeguarding Panels
The platform's safeguarding function is overseen by independent safeguarding panels composed of qualified, experienced professionals who are not employees of this platform. Panel members are not subject to direction by platform management in respect of safeguarding decisions. They carry genuine authority to act, not merely to advise.
The panel has authority to request all relevant platform data held in relation to a concern. It has authority to generate formal escalation reports. It has authority to refer directly to the appropriate statutory authorities without requiring the approval of platform management.
4.4 End-to-End Encrypted Safeguarding Channels
Children on this platform have access to end-to-end encrypted direct communication channels through which they may contact Childline, the NSPCC, or the platform's own safeguarding team. These channels are confidential. No content transmitted through these channels is accessible to any third party without the explicit consent of the child, except where the threshold for escalation to statutory authorities has been reached and the child's safety requires it.
Section 5 When We Will Act
Where the platform's monitoring, human review, or any report made by a child, parent, carer, school, or any other person identifies indicators of risk to a child, the following applies without exception:
- 1 All concerns are taken seriously. No concern will be dismissed without review.
- 2 Where a concern meets the threshold for escalation, it will be escalated to the appropriate child protection authority relevant to the nature and location of the concern.
- 3 Where the concern involves potential criminal conduct — including but not limited to sexual exploitation, grooming, document fraud, or violation of a court order — the escalation will include referral to the Police and, where applicable, to the Child Exploitation and Online Protection Command (CEOP).
- 4 Where a concern relates to a child's immediate safety, the escalation will be made without delay and without waiting for any internal review process to conclude.
- 5 All escalations are documented in a formal report, generated in a standardised format suitable for use by police and statutory child protection services.
This platform will never allow process to become a barrier to child protection.
Where speed is required, speed takes precedence over procedure. Where a child is at immediate risk, the threshold for escalation is crossed the moment that risk is identified.
Section 6 Accountability
Ultimate responsibility for the delivery of this Statement rests with the senior leadership of Teravoxus Holdings Limited. That responsibility is not delegated away. It is held at the most senior level and is subject to independent review.
This platform commits to the following accountability measures:
- Annual mandatory review of this Statement, of all associated safeguarding policies and procedures, and of the platform's compliance with current legislation and statutory guidance.
- Triggered review of this Statement and all associated documents at the point of any relevant change in legislation, statutory guidance, or judicial interpretation.
- Independent audit of safeguarding systems and outcomes, conducted by professionals with no financial or operational interest in the platform.
- Transparent reporting of safeguarding activity, in aggregate and anonymised form, to be published annually.
- Full cooperation with any regulatory body, statutory authority, or law enforcement agency conducting an inquiry or investigation in connection with the platform.
Section 7 Our Position on Harm
This platform exists because children are harmed online. They are groomed, exploited, bullied, manipulated and exposed to content that causes lasting damage. They are targeted by adults who exploit the anonymity and informality of digital platforms to gain access to them. They are failed by systems that prioritise commercial interest, regulatory compliance as performance, or the avoidance of difficulty over the straightforward protection of a child — and they are failed because current reporting procedures are poorly communicated and not immediate in a child's world.
We will not replicate those failures.
The identity verification architecture of this platform is designed specifically to prevent adults from posing as children. The safeguarding architecture is designed specifically to detect risk and act on it. The independence of the safeguarding panel is designed specifically to ensure that commercial considerations cannot influence a child protection decision. The direct escalation pathway to statutory authorities is designed specifically to ensure that when a child is at risk, the people with the power to protect them are told.
We are under no illusion that this platform will be free of risk. Risk cannot be eliminated. It can be identified, reduced and responded to. This platform is built to do all three.
Section 8 Version Control and Review
| Document Reference | VML-KIDS-SOI-001 |
| Version | 1.0 — Initial Issue |
| Date of Issue | April 2026 |
| Mandatory Review Date | April 2027 |
| Triggered Review | Immediate, on any relevant legislative or statutory guidance change |
| Owner | Teravoxus Holdings Limited — Senior Leadership |
Section 9 Authorisation
This Statement has been approved by the senior leadership of Teravoxus Holdings Limited and is binding upon all staff, associates, contractors, and safeguarding panel members operating within the VML Kids platform.